Case Study: Cumberland County Schools
How Cumberland County Schools Transformed Student Account Management with ReadWrite Digital’s Integrator.
Background
Cumberland County Schools (CCS), located in Fayetteville, North Carolina, is one of the largest school districts in the state, serving a diverse student population across more than 80 schools. Like many K-12 districts, CCS faced significant challenges in managing student data across multiple systems, ensuring accurate and timely provisioning of accounts, and maintaining security and efficiency amid a growing digital landscape.
The Challenge
Prior to partnering with ReadWrite Digital, CCS was challenged every year with manual, time-intensive processes for provisioning student accounts between their Student Information System (SIS), and Active Directory. These inefficiencies not only consumed valuable IT resources but also introduced risks of errors, delays, security gaps and inconsistencies, impacting students’ and staff’s ability to access critical educational tools.
When CCS embarked on a major transition from PowerSchool, their prior SIS, to Infinite Campus, the value brought by a streamlined, reliable data integration solution became even more apparent.
The Solution: ReadWrite Digital’s Integrator
CCS partnered with ReadWrite Digital and implemented Integrator, their integration platform as a service (iPaaS) solution designed for schools. Integrator offered a robust, hands-off approach to automating the synchronization of data between systems, dramatically reducing manual effort (saving more than 1,000 hours in SY24-25 alone), improving the accuracy and security of student account management and increasing overall data quality.
CCS choose Integrator because it met their requirements for example:
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- A fully hosted and automated service requiring no additional servers and licenses for CCS to purchase and manage.
- Capable of meeting CCS’s requirements and constraints, not the other way around.
- A secure but easy-to-use platform providing administrative insights and security options.
- Proven cost-effectiveness with a net cost-savings realized every year.
Implementation Experience
From the outset, ReadWrite Digital collaborated with CCS to:
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- Seamlessly integrate data from PowerSchool (and later Infinite Campus) with Active Directory
- Automate key processes like account provisioning and data synchronization
- Customize solutions to meet CCS’s requirements, for example automating rule-based distribution and security group assignments
- Provide tailored documentation and hands-on training for CCS staff
“Working with ReadWrite Digital has been an absolute pleasure,” shared Cassandra Campbell, Network Systems Administrator for CCS. “Their support is exceptional, and their willingness to walk us through each step, provide refresher courses, and tailor documentation to our needs made the process smooth and effective.”
Christopher Young, CCS’s Chief Technology Officer, echoed these sentiments:
“ReadWrite Digital consistently went above and beyond, adapting to our specific requirements and delivering reliable, efficient solutions that transformed our administrative processes.”
Benefits Realized
Through the partnership with ReadWrite Digital, CCS achieved:
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- Automation and Efficiency: CCS now enjoys fully automated student account provisioning, significantly reducing manual workload and associated errors.
- Seamless Data Flow: During the transition to Infinite Campus, Integrator ensured data integrity and a smooth migration process.
- Enhanced Security and Access Management: Real-time synchronization and account management improved the security and reliability of student access to educational resources.
- Increased Data Quality: Automation to widespread systems combined with data validation and constraint enforcement spotlights bad data and provides a feedback loop into the SIS.
- Exceptional Support and Collaboration: ReadWrite Digital’s commitment to collaboration and ongoing support gave CCS confidence at every step.
- Focus on Educational Mission: By modernizing its IT processes, CCS staff could dedicate more time to supporting students, staff, and families.
“Thanks to ReadWrite Digital, we were able to modernize our systems while staying focused on our core mission of serving students,” said Chris Young. “Their Integrator product and exceptional service truly made a transformative impact on our district.”
Conclusion
For K-12 districts seeking a reliable, responsive partner to streamline account provisioning and data integration, ReadWrite Digital’s Integrator stands out as a proven solution. CCS’s experience showcases how expert support, innovative technology, and a focus on school system success can empower educational institutions to thrive in a digital world as they reduce costs while overcoming data management challenges.
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